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October 2021 by Michelle Ford
Great customer service, prices and clean store
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July 2021 by Steven Connel
Home Depot has been terrible and unhelpful with the reimbursement process and taking responsibility from the damage of the delivery service company they chose, R.A.S Logistics. Home Depot chooses the delivery serve, but it somehow becomes the customers problem for their poor choices in delivery. And they are unwilling to step in to resolve the issue. I recommend to never use or trust Home Depot nor their delivery service R.A.S. They (Home Depot and R.A.S Logistics) flooded ou
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June 2021 by Teena C.
The teamwork and attitude of this store was the best I've ever experienced. Scott Burton was incredible. He was helping me and I had no idea he was the store manager. His team were all so helpful and accommodating. I've shopped at Home Depot for 40 years and never had this experience.
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March 2021 by DJ L.
I usually like Home Depot but this one leaves a lot to be desired. I took a photo off of the Shallotte Home Depot website of a Kohler toilet seat. The young man that works here told me it does not look like there website, but it was, and then he tried to help me find the toilet seat and could not, him and another young man employee. I tried to pull up their website but the internet signal sucks in there, but I went to front of store which brought up the HD free wifi was able to pull up said toilet seat, went back to the plumbing department and those two employees were not there. I did find another employee, an older lady that I don't even think worked in the plumbing department. I showed her the toilet seat again on my phone and it took her about 60 seconds to find the toilet seat I was looking for, so 1 star for the two guys working there and 5 for the older lady working there. so sorry HD you only get 3 stars. If I just found the older lady first, this HD would have received 5 stars
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December 2020 by Jane Hefner Brightwell
Very disappointed HD takes no responsibility for the failure of their contracted delivery service on appliances. If you’re absentee rental home owner you are in for major frustration. So far 3 attempts to deliver and issues. 1) not enough movers to get refrig out 2) brought dented refrig so refused damaged goods 3) just didn’t bother to show up after I had to get up at 4:30 AM to drive down to meet them despite confirmed delivery time. If my company didn’t manage our contractors we would be out of business. But this behemoth corporation has no pressure to care.
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October 2020 by Frank Hammon
Curb side service was great. Associate was courteous.
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July 2020 by Mary Zych
Not take two months to deliver an appliance that they claim can not be picked up at the store and charge you delivery. But their website states the opposite. Maybe you can blame that on the virus too!
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September 2019 by Gail L.
We enjoy visiting this store. They are always helpful and pleasant. We recently remodeled our home and seemed to be at "the depot" every day! I am so excited to see them begin to carry more home decoration items in the near future!
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July 2019 by Blake Shores
My parents purchased a refrigerator, washing machine and microwave from this location during their 4th of July sale. They did not have all of the items in store so they agreed to deliver this past weekend.
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July 2019 by Marc W.
Well, for the last month, I've been telling the garden Dept. About moving stick from the upper shelf to the lower to replace the stuff that's missing. I'm about to climb their racking to get what I need. Basically, everyone from the Dept. up to the store manager should be embarrassed. If there was another place to buy the edging I need to complete the project. I'd go there instead.
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February 2019 by Autumn C.
Horrible customer service throughout the store. Employees on phones and talking in small groups while customers are searching for help. Grossly understaffed. Female manager laughed at customers when frustrated. The only help was the front desk customer service dealing with a line by himself.
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January 2019 by Buddy Batten
dorp down price on something they are to high like the electric stove and gas stove because I am in need of one and they are to much that's is the way they can help people that is in need.
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December 2018 by Connee Adams Hudson
Love going to Home Depot!!! They have anything and everything you need!!!
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November 2018 by Doug Frye
much better service than Lowes in Southport
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July 2018 by Nicole Varnam
Paint center employee, Kathy, was rude and told me I was choosing the wrong product to finish my paint project. I did not solicit any advice from her. I informed her my husband was a general contractor and chose the product but she continued to tell me I was making the wrong choice. I became irritated by her attitude and walked away and my husband stepped in. She continued to argue her point, citing a class she took and pulled in another employee to argue her point as well. My husband, with 20+ yrs of carpentry experience plus his license in contracting, reiterated our choice and informed them why they were not accurate in their opinions but they continued to argue their point again citing their class given knowledge. Their advice was wrong and unsolicited. I will not purchase paint products from this store again.