United States Postal Service
Post OfficesHours:
209 Smith Ave, Shallotte NC 28470 Hours
About United States Postal Service
The United States Postal Service in this area serves customers with friendly staff and generally efficient service. The employees are appreciated for their patience, cheerfulness, and dedication, especially during busy times and unusual requests. However, some issues exist. There are drop boxes for letters and small packages, but no drop box for large packages, which means customers need to wait for the office to open to send bigger items. Package delivery also presents challenges, as packages are not delivered to homes on unpaved roads, and notifications are often missing when packages arrive. This can lead to packages sitting in the office for a long time without notice, sometimes returning to sender. Customers have expressed feeling a bit uncomfortable due to staff agitation at times, though overall, the service is quick and clean. Despite the limited Saturday hours and some logistical issues, the staff’s dedication and moments of kindness stand out, leaving a positive impression of the USPS location.
Most Recent Reviews
June 2026
Bridget was so helpful and patient. Her customer service is paramount and she does it with the best smile! Thank you so much!
May 2026
Nice staff. They need more employees. Long wait times.
April 2026
This staff is pleasant! You're not made to feel rushed, they will answer any questions you may have and will clarify any confusion or worries that are a concern for you. They're quick & efficient. I recommend. 👍
More Comments(63)
Nearest USPS Stores
- Shallotte, North Carolina