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March 2024 by PAUL P REHNBERG
Had to put one star to write this. I would delete the one star but for that reason. My medication parcel started 3/19 from charlotte. Arrived Shelby , where I live and is parcel‘s destination, on 3/20 to del 3/21. BUT, it didn’t. It left Shelby , went to Asheville , then on to Brooklyn NY, then to Queens NY and departed 3/27 , today to parts unknown labeled destination. I would call postmaster for an explaination, but I’m sure there is none and the fantasy story I would get wouldn’t be entertaining enough. Oh well. Post master general is a crook and destroying what was a pretty efficient organization. Those days are gone.
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March 2024 by Amy Doe
Why doesn't the mail get delivered everyday here? This sucks.
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February 2024 by Richmond
Dwayne was very kind and professional!
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February 2024 by Alyce Blackwell
Always get good and timely service here.
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December 2023 by Dorothea Jam
This is an absolutely horrible operation! I have put in holds only to have my mail delivered, I have to call and ask to have the packages picked up because they ignore the hold. I am disabled and asked to move my mailbox to the end of my driveway but was told mailboxes are located for the convenience of the carrier. Our carrier quit mid day a month ago, now we get mail, maybe, once a week. Today a package in my informed delivery was returned to sender as undeliverable the way it was addressed. Funny the scan for informed delivery knew where it was going. This is getting out of control and I should not have to change to a PO Box and incur added expenses because these people are incompetent!
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December 2023 by I'm Blessed
In my area we have multiple carriers & my mail will be scanned in & some times I don’t get the at all are will be the next day. Then I will have 2 days of mail. The latest I have received my mail is 8;00pm at night have called a few times regarding this issue. I have been lied to as well from the lady in the post office. Her answer was: we are short handed at the moment but you should have you mailed delivery today. I hope they fix this problem soon. It’s a reason why no worker???
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October 2023 by Charlene Baskin
We miss Darlene our former mail carrier!! Mail is being misdelivered. My mailbox was left open. Horrible service right now. Shelby nc
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August 2023 by MeMe Hunt
Limited but VERY Helpful staff...Mr. Brian, Mr. Dwayne ,Mr. Hardin and Ms. Tia......Thank You for going over and beyond.
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August 2023 by Sammi Shikolai
How about we hire people who graduated kindergarten let alone highschool. Obviously you guys hire anyone who can't read.
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August 2023 by Stephanie Bristol
I ordered online from Amazon a package that arrived on July 24 that states it was going to be delivered it didn't show by 9 pm so then I get an update stating delivery July 25 by 9pm guess what no delivery now the update states delivery by July 27. Now it's in Shelby and has been there since July 24. On tracking device since July 24 it has said out for delivery.
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May 2023 by Penny S.
jeremiah, the podtmaster at the shelby post office on dekalb st. in shelby nc was very rude to me a little bit ago when i reported an important piece of mail had the wrong address on it. he was hateful uncaring and disrespectful. it is pathetic to get that type of customer service from someone at the post office. The postmaster not podmaster. HIS NAME IS JEREMIAH AND HE IS THE POSTMASTER AT THE SHELBY NC POST OFFICE ON DEKALB ST. JEFF, THE SUPERVISOR WAS ALWAYS KIND CARING AND HELPFUL TO ME. I REALLY APPRECIATE HIM. JEFF MAKES THE SHELBY POST OFFICE GREAT.
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March 2023 by Karen Elliott
This post office scanned my package as delivered but I never received the package now I can’t get a refund fromThe business I ordered from because this post office scanned the package as delivered they brought my regularMail at 2 in the afternoon but scannedThe package delivered at 5 I was home when mail carrier brought regular mail but no package theyDelivered it to some one else or keptIt but either way I have lost moneyAnd paid for something I never received due to negligence from this post office they are the worst ever
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March 2023 by Mary Jo Sutter
I would like to thank Jeff at the Shelby NC USPS for helping me track and redirect my package, which the seller had the wrong address on, he made sure it was delivered to the correct address.
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March 2023 by Mandy S.
we moved to Shelby exactly 1 month ago, my dads disability check is over a week late the mail lady picks and chooses what day she wants to leave the mail, and now they are trying to force me to move my mailbox to the road when liter every house around mine has a mailbox on their house. This post office never answers the phone and when I go up there they tell me they can't do nothing. so I'm about to press charges for them stealing my dads check I guess
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December 2022 by William Arocho
I’ve done told these postal workers not to turn around in my driveway before. He did it again today and did this to my grass.