Journeys is a one-stop store offering the latest styles of skate shoes, athletic sneakers, boots, platforms, sandals, clothing, and accessories for men, women, and kids. It features carefully curated selections from brands like Converse, Vans, UGG, and Timberland. The customer service at this Journeys is frequently described as far better than mall stores, with staff noted as friendly, amazing, and awesome. The team is helpful every step of the way, walking customers through trends and defining personal looks. Reviews highlight staff who quickly grab needed items, politely offer assistance, and diligently check inventory or system issues to relieve customer stress. They are known for being nice on the phone, recalling conversations, and providing quick, efficient service that can include orders arriving within two days. The store inspires customers to express themselves when they dress themselves.
Katie was nothing short of AMAZING. Quickly grabbed the shoes I needed and politely asked even I wanted socks with my purchase. If I am in the area again…love to buy from this journeys in the future.
October 2024
Crystal is amazing definitely will be coming back !!!!!
September 2022
The staff was super nice with my 3 kids and i..u... patient souls! Great store, we will be going back!
