Under Armour Factory House offers great customer service with helpful and upbeat employees. The store is a favorite place to shop for well-fitting apparel like t-shirts, shoes, backpacks, and cargo pants, with items that dry very fast. Staff is known for being remarkably helpful, even finding and ordering out-of-stock items online for customers. However, some employees can be distracted, chatting amongst themselves instead of assisting. Overall, it provides excellent sales and service for happy customers.
If you are looking for customer service look no further they have great service excellent sales and upbeat employees. I truly enjoy shopping here!
April 2025
Jalen delivered the most remarkable customer service I've ever encountered at a retail store. His exceptional approach is truly unforgettable. Thank you, Jalen, for your patience and understanding. You are a fantastic person, and I wish you all the best!
January 2025
The manager was awesome and everyone was extra helpful! They have a great team.
