Lowe's Home Improvement in Southern Pines, NC, is a headquarters for all building materials, offering everyday low prices on quality hardware, tools, appliances, and home improvement needs. Customers report overall great service, with many employees going above and beyond. Staff members are described as nice, helpful, friendly, and sweet, quickly assisting customers with finding products like fence railings and fulfilling online orders promptly. Employees are ready to help, even just after getting on the clock or right before closing, and show excellent customer service by helping load large purchases and engaging with children. However, some customers experience a downfall with credit card applications being denied despite having a good credit score. At times, the store can be very crowded, leading to lengthy lines at the self-checkout and pro desk with limited staff supervising. Despite this, many customers express great satisfaction with the expert advice and helpful service received.
Every time I’ve been to the Southern Pines Lowes I have been able to find competent help! I often buy 6 or more 5-gallon jugs of Primo water. Lawrence will wave me down from across the parking lot to help me load it into my car. I’ve never had so many positive experiences at a Home improvement store.
July 2026
Kind staff and almost everything about your home and yard
July 2026
Associates were very helpful. 2 in plumbing and one at self checkout.
