Verizon Authorized Retailer in Spring Lake, NC, Victra, strives to provide the best possible experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The knowledgeable and dedicated store consultants and managers work to connect technology to life in a trustworthy, fun, and profitable way. While some customers have had mixed experiences, with one describing a "terrible" encounter, others have praised the store's employees. Mr. Williams, Zachary, and Dwelyn are highlighted for their professional and polite customer service, with Zachary staying after hours to ensure a customer's new phone was in great condition. Overall, the store aims to provide a positive experience, with one customer describing the agent as "friendly" and able to get the job done, even when dealing with frustrations from corporate assistance.
It was great they new was boing and answered all questions with no problem they are extremely talented
June 2025
I just want to say thank you very much for getting me up and running super fast with no problems. Madison was a great help. Thank you so much. She was awesome. I will definitely be recommending my friends to this store!!
May 2025
very quick process when trading in my phone, and very respectful and friendly.
