Verizon offers a variety of services, including mobile phones, 5G home internet, and business solutions. Customers can visit the Fayetteville store or shop online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Reviews highlight the friendly and knowledgeable staff, particularly praising representatives like Jordan and Donte for their patience and dedication to resolving issues. Customers have expressed gratitude for the attentive service they received, noting that staff members are committed to ensuring problems are fixed before leaving the store. The atmosphere is described as welcoming, with employees willing to help customers stay within their budgets. However, some customers have reported concerns about the appointment system, stating that walk-ins were prioritized over scheduled appointments, which led to frustration. Despite this issue, many recommend the Fayetteville location for its overall positive service experience, especially for those in need of assistance with Verizon products and services.
KEVIN IS THE ABSOLUTE BEST!!!! So helpful and attentive. I came in multiple times to figure out options and every time he was all smiles and ready to help, not just me, but other customers, as well. Give this man a raise. Thank you, Kevin.
January 2026
Ms. Grant in the Ramsey St location was amazing.She was helpful and patient with all my questions and concerns. She made switching seamless.
July 2025
They were able to fix my phone issues on my first visit.
