Verizon Authorized Retailer in Spring Lake, NC, Victra, strives to provide the best possible experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The knowledgeable and dedicated store consultants and managers work to connect technology to life in a trustworthy, fun, and profitable way. While some customers have had mixed experiences, with one describing a "terrible" encounter, others have praised the store's employees. Mr. Williams, Zachary, and Dwelyn are highlighted for their professional and polite customer service, with Zachary staying after hours to ensure a customer's new phone was in great condition. Overall, the store aims to provide a positive experience, with one customer describing the agent as "friendly" and able to get the job done, even when dealing with frustrations from corporate assistance.
Ryan was a amazingly courteous and very thorough in his explanation of all of my questions. He was diligent and very helpful in assisting me with operating my new phone. Very patient and friendly.
August 2026
Amazing service, Great customer service and wonderful professionalism. Everyone there is very pleasant to talk to and work with.
July 2025
Great Service! The representative was able to fix any problems I have and help me get the phone I want! :)
