CVS Health is conducting coronavirus testing (COVID-19) in select states. Tests are limited to eligible individuals, and minors under 16 must be accompanied by an adult. The company offers both lab testing and rapid testing, though high demand may cause delays. Despite some challenges, such as staffing shortages and occasional medication mix-ups, customers generally find the CVS staff to be friendly and helpful. The pharmacy employees are often described as nice, and certain long-time staff members, like Sonya and Bridget, are praised for their excellent customer service and problem-solving abilities. However, customers have reported that the store may close earlier than advertised hours. Overall, CVS Health provides a range of services, including COVID-19 testing, though customers may encounter some operational challenges from time to time.