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August 2023 by Randy Schroeder
I'm genuinely surprised by the bad reviews because I find their customer service to be excellent. It does look like those reviews are from years ago. I've been banking with First Citizens for years and had to call this branch to settle an issue I was having with an international wire transfer. The issue was my fault as I put in the wrong number for the wire. Keri went above and beyond to help me track the transfer and understand the issue. She was great and super helpful!
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August 2023 by K V
they have been great to deal with on all levels. I have been a customer for a little over a year now. No surprises. No problems.
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July 2023 by K Rose
they have been great to deal with on all levels. I have been a customer for a little over a year now. No surprises. No problems.
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April 2022 by Gorg Hor
They are gonna nickel and dime you non stop. $1.50 just for a "mini statement". They have 1 atm, if you use a different one it's $6. The only people they put "forever first" are themselves. Seriously how greedy can you get.
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March 2022 by Andy Anderson
Always has positive interactions with tellers here. They’re infinitely better to me than the Wells Fargo across the street was
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December 2020 by Misty Hershberger
Always helpful and friendly.
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November 2020 by James Watts
These people let someone get in my account and buy 1,221 dollars of merchandise on my account and I have to wait 7-10 days before I get my money or a new card brag about their services but in reality they don't care about our accounts
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February 2020 by Lisa McBroom
Very patient and caring with me.
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November 2019 by Donna Blackwell
I would like to give this bank a good review but now that a lady name Deb is no longer employed at this bank it's truly is impossible... they are very rude and stuck up. if you have a question don't ask a teller. she has no clue. how they got jobs their has got me clueless.. rude ... never pleasant.... hate that my bank closed after all these years.. i should done more research....
