First Citizens Bank receives positive reviews for its excellent customer service. Customers report consistently great interactions on all levels, with tellers providing helpful and positive experiences. Reviews highlight that staff go above and beyond to assist with issues, such as tracking transactions. Long-term and newer customers alike note no surprises or problems, describing service as infinitely better than competitors. These recent experiences contrast with older, negative reviews.
I have always found First Citizens to be accommodating. Recently, the managers have helped brainstorm the best investment in several situations. I have been a customer since Northwestern closed.
August 2023
they have been great to deal with on all levels. I have been a customer for a little over a year now. No surprises. No problems.
July 2023
they have been great to deal with on all levels. I have been a customer for a little over a year now. No surprises. No problems.
