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June 2024 by Sharon Carpenter
6/15/24 This store is under new management and Whitney is amazing! I learned alot about my phone. I am not phone savvy, but she showed what to do and helped me tremendously. This is my store! I was in the store on 6/14/24.
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April 2024 by Paul Hamby
Good place with good employees with good attitudes always willing to help and answer questions with whatever you may have
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April 2024 by Marshetta Wellman
Whitney! Going beyond the definition of a great customer service representative/consultant is the best way I can express how pleased I was with this interaction. Some skills can't be taught and she is a prime example. Knowledgeable, upbeat personality and overall a great human being. Thank you for going the extra mile to help a customer. We need more Whitney's in retail spaces.
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April 2024 by Jane Upedo
Metro is the best service wise & Whitney at the store on Crossroads Dr. is amazing! She answered all my questions about all of the phones & I am happy with her recommended choice! Thank you Whitney & Butterfly Moneybags for your customer service, I am highly satisfied.
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April 2024 by Dana Moore
The manger at Metro PCS in Statesville at the Crossroads is great at helping people out and making them feel like family.I give her a 10 she knows about the phones and how they work.
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April 2024 by Kinna Glaspy
Whitney has been nothing but top tier she understands the business willing to help and always has a smile on her face she has been nothing but excellent extremely happy with the changes of this location
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April 2024 by Sheena Thompson
Whitney is hilarious and very helpful/knowledgeable. We had a great experience at this location. She called around to see if any of the phones were available anywhere else and helped us find something else my son liked when there wasn't another location with them. My son says 10 stars bc he gives her 5 as well! Her and her partner got us in and out in no time!
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March 2024 by Ivy Stroud
The service is better than boost as far as like your connection and stuff but the customer service the people are so ghetto and rude ?
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March 2024 by Anielca liseth Carrero Jarquin
Yebo I've been paying in this store for 3 months and they always give me very bad service, they changed my line without me the first time, the second time they put a tablet activated on my account and this time they changed my line again
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March 2024 by Melissa Morrison
Ruth from customers service sent me to the local METRO store. Visit from Winston Salem was Whitney she helped me with my issue.Fantastic CS
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March 2024 by Victoria Sokolowski
This location is under new management & thank the good Lord!! Whitney was so great !! Usually when I could to ask just a question I would get an attitude because I wasnt spending money that day. She was more than helpful and happy to help me. I'm more than happy to say I will be coming back.
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February 2024 by Dee DeNome
Whitney was amazing , fast , efficient , knowledgeable , personable , the store was well kept and nicely stocked.
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February 2024 by johnny b
Whitney really helped me with my issue one of the best I've seen on this location hope she stays and is treated amazing she is truly amazing and friendly
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February 2024 by james bowman
Terrible service. I come in this store every month this month i didn’t see my regular girls there and the lady and gentleman was just telling their business. Store was dirty store smelled like weed and i most definitely took my service to boost mobile. Me and my family and friends are not coming back here!!
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February 2024 by Tewanda Rodriguez
Kay is awesome it was slow today but she helped me
