Metro by T-Mobile at 1054 Crossroads Dr is known for its friendly and helpful staff. Customers appreciate the store’s good service and knowledgeable employees, especially Whitney, who is praised for her upbeat personality, willingness to help, and expertise with phones and plans. The staff go beyond just selling phones; they answer questions and make customers feel like family. The store offers unbeatable prepaid plans with unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. Many reviews highlight the excellent customer service, especially Whitney’s, and the staff’s ability to assist with phone choices and understanding plans. Overall, the store provides a welcoming environment with staff that genuinely cares and delivers top-tier service, making customers highly satisfied.
Ciara went above and Beyond. She help me and my neighbor that has short Thank you for the term memory loss and keep asking the same questions over and over again. She was patient and kind and went above for us. Thank you Ciara For making my experience, a great one I will definitely be coming back
February 2026
Thank you Ciara for your wonderful customer service!
March 2025
Just left Metro pcs on crossroads Alicia was amazing, she really helped me out with my tablet even updated my information, too bad the experience at the other location wasn't as professional enough oh well id advise anyone to do business at crossroads location
