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April 2024 by Betsy Kennington
A woman held up the lines because she had several transactions that should have taken place inside.
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February 2024 by Bryan Bailey
Wow they helped me when I was stuck out of town. Then gave me a personal loan for $600 paid that then gave me a loan for $870 paid that down to $260. Plus they give me salary advice loans for $500 that's always paid before time ever month for the last 2 years 6 months. But when I come to you to help me remove things from my credit you can't help. I'm in debt $2200, why can't you help me to push my score to 780.
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February 2024 by Jade Baker
I came in to open a new bank account with SECU, and I had the pleasure of meeting Anthony, who set up my account. Anthony was a pleasure to talk to; he was very informative, patient, and kind! SECU has a great employee on their hands; he made my experience very easy and comfortable since I am new to the state and SECU.
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January 2024 by Roxieville Nation
I'm always happy with them!
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September 2023 by Justin Hill
Love this place and the employees are always great
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August 2023 by Kelly McCormick
Exceptional.
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August 2023 by Patricia Solitaire
A great place to bank friendly customer service
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January 2023 by Matt
I recently had the pleasure of working with Maddy from State Employees' Credit Union and I couldn't be happier with the experience. Maddy was extremely knowledgeable and helpful throughout the entire process. She was able to answer all of my questions and provide me with the information I needed to make informed decisions about my finances.
Maddy was also very patient and understanding of my situation. She took the time to listen to my concerns and worked with me to find the best solution for my needs. She was always available to answer my calls and emails, and she always responded promptly.
I really appreciated Maddy's positive attitude and her willingness to go above and beyond to help me. She truly made me feel like I was her top priority and that she truly cared about my well-being.
Overall, I highly recommend Maddy and the State Employees' Credit Union. The service and support I received from Maddy was exceptional, and I have no doubt that she will continue to provide the same level of excellence to her future clients. Thank you, Maddy, for all of your help!
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October 2022 by Iredell County
Super disappointed with the customer service from this bank. Called them to try and lower my credit card limit and was told I was unable to. They did state however that they could only "INCREASE" my credit card limit. Called the LGFCU bank in Cornelius and they were able to decrease it for me. Seems like this bank only works for their own benefit. Pretty disgusting.
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July 2021 by Megan
All the tellers are extremely nice!
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July 2020 by Loretta Parsons
Don't use the tax service if you expect to get your paperwork at the time they say it will be ready. I've been waiting 6 weeks for what I was told 5-7 days originally. Then I was told 7-10 days which was still ok. Then I was told 10-14 days from the date I dropped it off. Well I'm in the office still waiting!!!
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March 2020 by Lonny Munford
This branch is a great place to do your business. They have a great staff. Thanks. S.E.C.U
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March 2020 by Sandra Burke
Always friendly and helpful love my credit union.
