State Employees' Credit Union is a financial institution that has received positive reviews from its customers. The credit union is known for its helpful and knowledgeable staff, who work diligently to assist customers with their financial needs. One customer praised the credit union for helping them when they were stuck out of town, and for providing them with personal loans to help manage their finances. The customer also mentioned that the credit union's salary advice loans have been helpful in paying down their debt. Another customer, who was new to the state and the credit union, had a positive experience when opening a new bank account. The customer was assisted by an employee named Anthony, who was described as informative, patient, and kind, making the experience easy and comfortable. Additionally, a customer named Maddy was praised for her exceptional service and support. The customer was impressed with Maddy's knowledge, helpfulness, and willingness to go above and beyond to address their concerns. Maddy was also commended for her positive attitude and for making the customer feel like a top priority. Overall, State Employees' Credit Union appears to be a reliable and customer-focused financial institution, with a dedicated staff that is committed to providing excellent service to its members.
I recently had the pleasure of working with Maddy from State Employees' Credit Union and I couldn't be happier with the experience. Maddy was extremely knowledgeable and helpful throughout the entire process. She was able to answer all of my questions and provide me with the information I needed to make informed decisions... read full comment
April 2024
A woman held up the lines because she had several transactions that should have taken place inside.
February 2024
I came in to open a new bank account with SECU, and I had the pleasure of meeting Anthony, who set up my account. Anthony was a pleasure to talk to; he was very informative, patient, and kind! SECU has a great employee on their hands; he made my experience very easy and comfortable since I am new to the state and SECU.