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February 2024 by Jimmy Bishop
Service Department is a rip off and a huge waist of time, drove down 4.5 hours to have them fix my daughters car. Told them what was wrong and had an appointment, 2 days later nothing fixed. Wanted 1300 to replace a thermostat and oil change. They also charged me $280.00 for a diagnostic fee when I told them what was wrong with the car. Picked it up and fixed it myself. DO NOT TAKE YOUR CAR THERE!! JL Huffman is the worst service advisor I have ever delt with. He hung up on the phone as I tried to get him to tell me why it was so high... Never go there again...
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January 2024 by Daniel Goodling
I came in with some fuel issues on my 2016 Chevrolet Silverado and these guys jumped on it. Knocked it out within the 1st business day. They also noticed my brake pads were very low which I greatly appreciate. All around great place!
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September 2023 by Margie Babcock
? I needed help on my 97 TAHOE. The guys were GREAT. Solved my problem in minutes.VERY GRATEFUL for Capital Chevy ?
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April 2023 by John M.
What a great experience I had buying a used GMC vehicle from Capital Chevrolet in Shallotte, NC. I was met on arrival at the dealership by general manager Matt DeCarlo who introduced me to sales agent Trey Gales. I had already been to a few other dealers, and this visit to Capitol Chevrolet was to be the last. It turned out it should have been my first.The entire experience from arrival to departure including trade in of my older vehicle and acquisition of my new vehicle only took a couple of hours. Trey Gales and Matt DeCarlo negotiated a fair deal. Office manager Courtney Barber (and Bubba Barbour) helped explain the many options available for financing and purchase, as well as the certified pre-owned vehicle warranty and service packages available. The entire transaction was simple, required very little effort on my part, and resulted in a very satisfied and loyal customer. The new vehicle was completely prepped, serviced and ready for me that day. A minor issue was taken care of by Trey Gales and Courtney Barbour, who ordered a part and had a service appointment scheduled within a week. That process was also a great experience with their very clean and comfortable customer service lounge, and the service appointment was completed quickly.Simply outstanding customer service at a dealership that is unlike any I had experienced before.Thank you to the entire family at Capital Chevrolet in Shallotte for setting the standard for excellent customer care, and for raising the bar for other dealers to aspire to.
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April 2023 by Richard Pickens
Had a 2018 car. Bought a 2018 truck. I had new owners manual for the car. Did not have one for the truck. Also I was given only one key for the truck. They did not help with any of information for the truck. Was not a good place to go to. I will not be back to buy here again ?. I have better experience and treatment when I got the car. Shop else where.
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December 2022 by Stephanie Patti
Went in for a state inspection. In and out in minutes. They are reasonably priced for a inspection.
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December 2022 by mike perrone
They are super nice and made my buying experience very smooth and quick Trey is the greatest salesman helped me every step of the way
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November 2022 by Dennis Cole
Very nice people. Everyone was very good to work with.
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November 2022 by Eleni Petrides
Had to have my Chevy towed there after Hurricane Ian. Wasn’t sure what the insurance company would do with my water-damaged vehicle. The service department was very helpful and calming in the situation. They worked with my insurance company for 3 weeks and did not charge us anything. Thank you Capital Chevrolet!!
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November 2022 by Eugene Foster
Great staff....great waiting area.
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October 2022 by Cocoabeansmom
I bought a car last Friday. Alan Watts was the salesman. Such a nice, professional young man. Bought a 2022 Chevy Trax. Courtney went above & beyond to help me with my car purchase. Everyone we met that day treated us with respect. Thanks again!
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October 2021 by Rich Rice
Exceptional customer service each and every time. I’m so glad I purchased my truck here. Aaron and the service center is awesome!
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October 2021 by Cheryl B
Always great service @
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January 2021 by Cheryl Johannan
Always great service @
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September 2020 by Dawn Farah
they are very friendly and really care about the people that are customers as well as those that live in the area
