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March 2024 by Ashley White
If I can give - 0 stars I would! The postal clerk wt the counter refuses to accept my packages for shipment. Any other post office takes them gladly. It can be 3 ounces off and he makes me redo the label. I sent in a very important package today with a prepaid business label that has an online account with USPS and he refused to take it. The QR codes on the package are for shipping rate adjustments. This is 2024! Scan the label scan the code to charge any extra if it’s necessary. All the other post offices take them! From Morehead city, havelock, Hubert, Maysville, Emerald Isle. This is the closest usps to me and I need to get a shipment sent and it’s refused. Even if you adjust the rate a few ounces online the price stays the same.
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February 2024 by Cheryl LeClair
Prompt and efficient service.
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December 2023 by fireflames 1994
They never answer the phones!
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October 2023 by Paul Musco
The crew at 28584 went out of their way to fix a situation that was the senders fault for a very important piece of mail that almost was not able to make it to us. Can't say thank you enough to everyone for saving the day!!!
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October 2023 by Joel Cohen
Ordered item from CA to NC. Post office lost it and tracking also was very poor. Was sent priority. Had to reorder and UPS got me the package on time. The company credit me the USPS order.
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August 2023 by mike s
My house is off the road a bit we also have a gate 1/4 way down our driveway and the postal worker is to frigging lazy to leave the package at the gate like everyone has since the gate was installed 10 yrs ago and you leave it leaning against my mailbox. Would you have replaced it if it was stolen? You contractor delivery workers are the worst.
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June 2023 by Glenn van den Heerik
I always find these folks very helpful, of course I try to go in the off hours not Friday after 3pm.
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June 2023 by Austin Braswell
They never answer their phone no matter how much you call. Poor demeaner as well.
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May 2023 by lois thomas
Our mail was not delivered yesterday I think they need something done
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February 2023 by Holland Topolski
I have a p.o. box so my encounters with the employees is somewhat limited. When i need stamps or a question answered I always get there full attention.
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December 2022 by Ishi L.
I wanted to make a current review as from my experience, I've been to this post office many times and only have been greeted and helped with kindness and knowledgeable personal I don't remember any of there names but thank you postal workers for my pleasant visits
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October 2022 by Pam Dobkins
I've been ordering jewelry supplies from the same company for months without problems. The company is overseas and gives updates on everything from arriving at and leaving their customs to arriving in the US, Georgia then Swansboro. I've had a package small enough for the mailbox sitting in Swansboro for 4 days but if I call there I get a 800 number and a robot saying the package is in Georgia yet the company AND USPS email and tracking number shows Swansboro. Same as my contacts not long ago that were sent back and reordered. I also went there trying to pick up my order and was told they were there but I couldn't get them even with a tracking number from a not my job employee. Please hire competent people ?
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October 2022 by Rob Freo
Horrible experience with mail being delivered to someone other than us. Not given good explanation as to how happened over period of days
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September 2022 by Arleen Lieske
I recently mailed a package and bought stamps at the Swansboro post office. The postal clerk was polite, courteous, and helpful.(The Shel Silverstein stamps of the Giving Tree bring back happy memories. )
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August 2022 by Brother Kai
A black gentleman in there made me waste gas just to tell me he's getting off. First off I came in there before you guys closed with an item just to get turned down. I'm never doing buisness at your location again. Someone better talk to this man. You can take someone else as I was there and you can't take me. Don't count on that as good service because your off? Gas ain't cheap mate.
