August 2023 by mike s
My house is off the road a bit we also have a gate 1/4 way down our driveway and the postal worker is to frigging lazy to leave the package at the gate like everyone has since the gate was installed 10 yrs ago and you leave it leaning against my mailbox. Would you have replaced it if it was stolen? You contractor delivery workers are the worst.
June 2023 by Glenn van den Heerik
I always find these folks very helpful, of course I try to go in the off hours not Friday after 3pm.
June 2023 by Austin Braswell
They never answer their phone no matter how much you call. Poor demeaner as well.
May 2023 by lois thomas
Our mail was not delivered yesterday I think they need something done
February 2023 by Holland Topolski
I have a p.o. box so my encounters with the employees is somewhat limited. When i need stamps or a question answered I always get there full attention.
December 2022 by Ishi L.
I wanted to make a current review as from my experience, I've been to this post office many times and only have been greeted and helped with kindness and knowledgeable personal I don't remember any of there names but thank you postal workers for my pleasant visits
October 2022 by Pam Dobkins
I've been ordering jewelry supplies from the same company for months without problems. The company is overseas and gives updates on everything from arriving at and leaving their customs to arriving in the US, Georgia then Swansboro. I've had a package small enough for the mailbox sitting in Swansboro for 4 days but if I call there I get a 800 number and a robot saying the package is in Georgia yet the company AND USPS email and tracking number shows Swansboro. Same as my contacts not long ago that were sent back and reordered. I also went there trying to pick up my order and was told they were there but I couldn't get them even with a tracking number from a not my job employee. Please hire competent people ?
October 2022 by Rob Freo
Horrible experience with mail being delivered to someone other than us. Not given good explanation as to how happened over period of days
September 2022 by Arleen Lieske
I recently mailed a package and bought stamps at the Swansboro post office. The postal clerk was polite, courteous, and helpful.(The Shel Silverstein stamps of the Giving Tree bring back happy memories. )
August 2022 by Brother Kai
A black gentleman in there made me waste gas just to tell me he's getting off. First off I came in there before you guys closed with an item just to get turned down. I'm never doing buisness at your location again. Someone better talk to this man. You can take someone else as I was there and you can't take me. Don't count on that as good service because your off? Gas ain't cheap mate.
July 2022 by dave reece
If I could rate lower I would. Often times they will choose not to deliver a package and you will have to drive into pick up a package that would fit inside a mailbox. Or let’s not forget that if they leave your package in the rain they will not knock or try to cover it in any way.
May 2022 by Kristan Osborne
Sandi at the Swansboro Post Office is as sarcastic, rude and unprofessional as you can get. When I asked for her name she hung up on me, she then hung up on me 3 additional times. I finally called from my sons cellphone at which time she answered so I got her name. My mistake was telling her I was filing a complaint so she had time to change the story of what happened around and blamed it on me. It was closed as a “misunderstanding”. There was no misunderstanding about the sarcasm and rudeness she used but she got away with it so will continue doing it I’m sure. It’s like they don’t even care.
January 2022 by Michael S.
Tia was a horrible person to deal with. I contacted the Post Office this morning to inquire about my mail not being delivered. I receive emails daily informing me on the mail scheduled to arrive for the day. For the last week, I have received less than half of my mail. I spoke with the Supervisor and simply informed her about these issues and asked her if she would look into this. She was combative, argumentative and certainly did nothing to resolve or address my concerns. She only exacerbated the situation by questioning who I contacted and she was very rude.
September 2021 by Anne Kimball
I take packages there quite often from Jacksonville. I have never had a problem. I have been treated with kindness and the wait time is 100% better than Jacksonville. My packages are sent out same day and arrive on time. Well worth driving.
September 2021 by Ben Simonette
Guy behind the counter is condescending, patronizing, and all kinds of rude. You know who I’m talking about. Once he started talking down to me I asked for my package back and he refused, using the opportunity to belittle me even more. Arguably the worst customer service I’ve ever experienced. 0/10 would not recommend, I would give zero stars if I could