O'Reilly Auto Parts in Thomasville is praised for its friendly and helpful staff. Customers appreciate the excellent customer service, with one reviewer highlighting the manager's willingness to assist with windshield wiper blades. When the inventory didn't match the system, the manager apologized and provided a higher-rated blade at the same price, even offering to install it and engaging in friendly conversation. Although one customer was cautious about items being placed on their vehicle, they still highly recommend this location due to the staff's attitude and service. Another reviewer expressed satisfaction with the staff's patience and kindness, especially after spending around $1,000 at the store. The team is seen as super nice and accommodating. Additionally, the store received praise for its helpfulness beyond just parts, such as fitting a gas cap that worked perfectly and having a polite team that even installed it for the customer. Overall, customers feel confident and valued at this O'Reilly location, with staff members going out of their way to provide good service and a positive shopping experience.
I recommend their sales tech Ricardo for any carr related information you may need. Very knowledgeable, professional and will guide you in the right direction. Ivan the store manager has done great with this location. Keep up the great work guys!
July 2026
The guys went above and beyond to help me with my battery and issues afterward. Great customer service!!
February 2026
Joesph Had My Part Ready And Waiting For Me That The Other Store Called About They Are All Good at Each Oreillly In Thomasville