“I was helped out by the assistant manager, a young man. .... He helped me size out a harness, collar and pick out a leash. Help me size out a metal crate for my dog ... The cashier lady was very good in helping me etch the YIP collar tag but I wish she had told me the distinction between Samsung Galaxy and Samsung Moto g. The YIP IS NOT COMPATIBLE WITH THE MOTO G. I suppose I should have looked it up before I left but it's something someone at the store selling it to me should have considered. ... I will, however, keep coming back to this store.”
“Reptile Basics has outstanding products with amazing customer service. I rarely leave reviews, but after I purchased two reptile enclosures for my two ball pythons, which were 2 x 4 x 2 I was so impressed. I felt motivated to share my experience. Everything came boxed meticulously with insulation around everything and pull off sheets applied to all panels and glass doors, but the best thing about these enclosures are the absolute ease of putting them together.. I am a 70 year-old female and I did this alone in about 30 minutes. Every part fit together perfectly and was extremely simplified in every way. I bought the base also with rollers and sliding doors which allowed me to move these enclosures around as I was getting all the accessories Inside and it is also an excellent place for storage. I purchased the mats that go on the top of the wireless enclosures because my ball pythons need the humidity. The mats are heavy duty and lay down wonderfully. The other thing I purchased was spacers so that I could put both enclosures on top of each other. They also have available a closed and sliding door middle piece for more storage.I also purchased 80 W radiant heat panels to attach to the top along with the automatic day to evening lighting These are all wonderful well built And designed products. I did have one question and I received replies within minutes from the company with answers. Everyone was so very kind to make sure that I was set up perfectly. I also had called the company several times prior to my purchase with questions about the different products and I always received timely replies with a lot of good information. Both my ball pythons grew for the first year in small cages and they are very happy exploring their beautiful new forever homes. I can’t say enough to highly recommend this company and all their products. I am very happy with my purchase.”
“On a road trip and needed a razor blade to trim some protective plastic wrap that was peeling back off my bumper. Guys at the desk were very helpful finding exactly what I needed. I had a plastic wrist band on from an event and joked with the lady at the register that I escaped from a metal hospital and needed the blades to cut off the wrist band and she was a good sport as well. Nice people! Plenty of parking for large vehicles!”