Lowe's is the go-to place for all home improvement needs in Troutman, NC. Customers can find gardening supplies, new appliances, paint colors, and patio furniture. Many have praised the helpfulness of the staff, particularly a cashier and manager who assisted a customer in accessing their credit card online. Another customer highlighted Craig from Statesville for his exceptional service in locating an item that was hard to find in the store. However, some reviews mention challenges with customer assistance, particularly at the Troutman location, where getting help was difficult. Despite these issues, customers appreciate the clean store, great selection, and friendly staff. Overall, Lowe's is a favorite destination for many looking to remodel and improve their homes.
Always a nice clean store. Staff is super helpful and nice to deal with. I would go 5 stars, but the removal of the help buttons kinda stinks. Now you have to seek someone out to help you.
July 2026
Hey Lowe’s team I need to commend Todd for his patience and attention to detail in the plumbing department. We need more people like him.
June 2026
Troutman Lowe's is always great. I've been going there since they opened. They always have someone ready to help. Unfortunately, they no longer offer cutting plexiglass as a service, but an employee took the time to show me which tool I needed and explained it step by step
