Montgomery Ford Lincoln Service in Troy, NC, is known for providing excellent customer service and a friendly, hometown atmosphere. The staff, including the owner, service advisors, technicians, and managers, are highly trained and dedicated to making every visit positive and smooth. Customers appreciate the warm, honest approach, which creates a welcoming environment that feels more like visiting friends than a typical dealership. The dealership offers a range of services, from engine repairs to auto diagnostics, often accommodating short-notice appointments and providing quick turnaround times. Many reviews highlight staff members like Lisa, Dwight, and Devin for going above and beyond, whether helping with emergency repairs or making the car-buying process quick and easy. The dealership also assists with rentals and financing, ensuring customers feel supported at every step. Overall, Montgomery Ford Lincoln Service is praised for its professionalism, friendliness, and commitment to customer satisfaction, making it a trusted choice for vehicle needs in the area.
Received great service and care of my 2025 Ford Bronco. Excellent dealership!
August 2024
Excellent communication throughout the process. Montgomery Ford Service department is the best!
July 2023
Thanks Dwight and Devin for making my car buying experience quick, easy & convenient. I am thoroughly pleased and excited to now be a part of the Ford car family!