Auto Repair in Valdese, NC

10 locations found near Valdese

“I'm sorry if this is a little long. I really needed 2 front tires on my car (like really bad). I called Alray and asked if they happen to have 2 used tires that would fit and they said they did. Once I got there they told us that after looking at them (the 2 they had) one was really good and the other wasn't as good as the first one but still way better then what I currently had. They said that if I wanted it they wouldn't charge me for the one that wasn't as good. I was shocked bc they could have put them both on and charged me for both but they were honest and let me decide if I wanted it. Which I did take both. They were busy so it was a little bit of a wait but it was not an overly long wait.
So here's where it gets interesting I get the tires and leave make it to the car wash in drexel and "the good tire" is flat like flat flat. We had to stop and put the spare on flat. I called and told them and they asked if I could make it back and I said yes. One the phone and in person they apologize several times and I told the guy on the phone, it happens and we would come back. Once we got back they were able to replace both tires with some that were even better and did not charge me anymore.
It was hot and at this point I was just tired and wishing that we could just make some Flintstone tires and not have to deal with tire tires anymore.

My point here is I feel like Alray went above and beyond for us to make it right. They could have handled the situation several different ways and charged me more money but they did everything they could to make it right. Again it was not anyone's fault, things happen but I feel so blessed with the way they handled it.

Thank you guys so much for the way y'all handled it and reassured us that everything would be ok.

From now on anyone ask best place to get some tires this is my recommendation.”

4.7 Superb143 Reviews

“Sometimes I come here for maintenance check on my vehicles, fast, helpful and reasonable folks here!

One staff knows a little bit of American Sign Language and was able to communicate with me! I really appreciated that!”

4.5 Superb116 Reviews

“Great service. My BMW Z3’s air conditioning stopped cooling. Autoworks diagnosed the problem quickly, ordered the ac compressor & replaced & recharged the system. Had my Beemer back in just a few days.”

4.4 Superb87 Reviews

“They installed step rails on my pickup truck a few years ago. Fast, friendly, and fair pricing. On another note, they do quality body work. I drive by often and have seen what cars look like going in, and when they're finished.”

4.7 Superb17 Reviews

“Great customer service! Very professional! Does not over sell, and makes sure to take care of customer needs/concerns to fix the problem!

Affordable and reliable! Will use them for any tire needs I have in the future and refer them to anyone else looking for a tire shop every chance I get!”

4 Good116 Reviews

“We purchased our new car from Paramount this week. We had an excellent experience. Jordan and Michael took great care of us through the process. We would highly recommend.”

4 Good114 Reviews

“Very friendly and experienced mechanics that fix your vehicle the right way. Recommend everyone taking there vehicles here for all mechanical needs, also get your vehicles inspected here too.”

4.3 Superb24 Reviews
5 Superb7 Reviews

“Having ate here many times and reviewed it once before, I've never been excited about eating here. We stopped in on a Saturday for a late lunch and both of us were very pleased with our meals. I got the chicken BLT and steak fries, and both were amazing. I'm a big french fry eater and these steak fries were perfect-golden brown and flavorful. My wife got a salad that she also said was about perfect, noting that it wasn't "all lettuce" like so many places. Service was fine.”

4.1 Good47 Reviews

Related Categories

Related topics