Mattress Firm Wake Forest Crossing is dedicated to helping customers achieve their best sleep every night. The store features trained Sleep Experts® who provide personalized solutions, including mattresses, bedding, and essential accessories. Customers can shop confidently with the Love Your Mattress Guarantee®, ensuring low prices on top brands like Sealy®, Tempur-Pedic®, and Serta®. Reviews highlight exceptional service from staff, particularly Steve, who is praised for his knowledge, helpfulness, and ability to cater to individual comfort needs. Customers appreciate his commitment to ensuring a seamless experience, from mattress selection to delivery arrangements. Many express gratitude for the personal attention they received, with Steve remembered for his ability to recall previous visits and interactions. Overall, Mattress Firm Wake Forest Crossing is recognized for its knowledgeable staff, excellent customer service, and a wide range of quality products, making it a recommended choice for those seeking a new mattress.
I had a wonderful experience at Mattress Firm. Steven was an excellent person to understand my needs for myself and my husband. He worked with me for the best choice and price. Thank you!!!
June 2026
Steven was such a pleasure to work with! Going in not really knowing what kind of bed feel we wanted, left with the best king bed option for us. Such a great salesman, very professional and would highly recommend going to this location over any other because of Steven!!!
June 2026
My sales person, Steven was great, he did everything to make sure my husband and I were very happy with our purchase of our king dreamcloud pressure smart adjustable bed purchase, thank you Steven for your containing to service to make sure we are satisfied with our purchase.
