Based on the reviews, Mattress Now - Wake Forest Store offers excellent service from the moment customers walk in. The team is not pressured at all and helps customers get a great deal on a mattress. The store is completely different from other mattress shops, carrying all other brands that are in demand that cannot be found anywhere else to test out, like Helix, Casper, Avocado, and Brooklyn Bedding. Customers report great pricing, service, and quality. Delivery happens quickly, and the team removes the old mattress, keeps the home clean, and leaves customers happy. The store is a nice place, described as a family-owned business. One customer explained a difficult situation and was met with a professional, knowledgeable, and caring approach to find the best fit within a budget. Another customer noted that Taylor was so knowledgeable about which mattress and pillows were suitable. Customers prefer going to this small business instead of the many large box stores. Taylor went above and beyond to make sure needs were met, greeting customers like family, listening to their needs, and making recommendations for future issues. The wonderful personality and staff make customers feel valued like family.
Family owned business with top of the line mattress selections. They have a 120 day trial to insure your selection is a good fit for you. Taylor was friendly, informative, and made our experience hassle free. If you're in the market for a mattress, I highly recommend them!!
July 2026
Taylor was very knowledgeable in explaining the features plus there was no up-sale. She was so pleasant and kind and just made it all so easy and quick. We love to support independent businesses like “Mattress Now” that offer a personal touch as well as great service.
June 2026
Taylor did an awesome job. No pressure just great information. We highly recommend her!!
