Based on the reviews, Mattress Now - Wake Forest Store offers excellent service from the moment customers walk in. The team is not pressured at all and helps customers get a great deal on a mattress. The store is completely different from other mattress shops, carrying all other brands that are in demand that cannot be found anywhere else to test out, like Helix, Casper, Avocado, and Brooklyn Bedding. Customers report great pricing, service, and quality. Delivery happens quickly, and the team removes the old mattress, keeps the home clean, and leaves customers happy. The store is a nice place, described as a family-owned business. One customer explained a difficult situation and was met with a professional, knowledgeable, and caring approach to find the best fit within a budget. Another customer noted that Taylor was so knowledgeable about which mattress and pillows were suitable. Customers prefer going to this small business instead of the many large box stores. Taylor went above and beyond to make sure needs were met, greeting customers like family, listening to their needs, and making recommendations for future issues. The wonderful personality and staff make customers feel valued like family.
The salesperson was very friendly and knowledgeable. She took the time to understand our needs and provided us with the best options for our budget. We felt no pressure and she ensured that we would have delivery in time.
April 2026
I was in and out in 15 minutes with the mattress I wanted. Got a great discount on a showroom mattress.
April 2026
Great pricing, service, and quality. Delivery happened quickly and they removed our old mattress, kept our home clean and left us happy. The new mattress sleeps like a dream. We will be repeat customers for sure!
