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October 2023 by Rebecca Perry
Steve and Rob are the best!!
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March 2023 by Tawnya
This location in particular is my favorite. I will literally pass the other ones up, just to go to this one. I’ve always gotten good answers to my problems, and solid help solving it, or at least pointing me in the right direction. They do a lot of hands on things for me that I wouldn’t know how to do otherwise, and I have no one to ask.
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January 2023 by kyle lanier
Wes and Steve are awsome highly recommend for all your automotive needs!! Really go above and beyond to help!
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December 2022 by Gracen Mathew
I wish they place a star for -10. This place is gone bad. I walked in to get a set of DTRL, waited 2 minutes for getting noticed by the manager who is tasked with restocking, then he called for someone to help. He could not find the parts number in the website. I googled it an gave him the number. Then I cannot hear what he is talking because loud music, radio conversation and employees verbal altercation.Needless to say I will never walk back it to this store. What happened to customer service, courtesy and professionalism?
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December 2022 by Bruce Watson
Great place good staff friendly people usually have what you need
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October 2022 by Nathan Johnson
Q went above and beyond to help diagnose my battery issue. Super knowledgeable and determined to help fix your issue.
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October 2022 by Dominick Brockman
I'm not usually the one to leave bad reviews, this was my go to place for simple parts. Had spark plugs ordered after I spoke to the employees. Well a few weeks later after having my car towed to the shop for misfires, the shop told me that I have the wrong plugs in the car, which came from here. Employees are nice, but I would double check any part your putting in your car.
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August 2022 by David Shaw
Lacking customer service.Unfortunately, I'll be taking this store off my list of places to get parts. I went to exchange a flasher unit that didn't work. As I walked in, the gentleman behind the counter was on a the phone and called for someone else to help me. As I explain my situation, the gentleman behind the counter, who's on a phone, managed to step into our conversation and say we don't make exchanges for electronic parts. It's a $4 flasher. It's barely electric.Disappointing.
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August 2022 by Justin Young
I use to come to this location all the time but never again. They are no knowledgeable and seem to not want to help people at all.
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July 2022 by Aimi Gundersen
Amazing customer service! They go above and beyond. I called with an inquiry but did not leave my number. Chase ( I believe) found what I was looking for, looked on the caller ID, and called me back immediately. Great people and super helpful!
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May 2022 by Alex Taylor
Al was extremely helpful at helping me find the parts I needed and offered great service. He even came out to my car to see what was needed. Dakota was very helpful at the register. Great location and exceptional service.
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May 2022 by Victor Garcia
They thought I was stealing something. Guy even called someone and they told them they were watching us the whole time. It’s not my fault your alarm thing does not work or did you think I was stealing something because am Hispanic.
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April 2022 by Johnny Waxhaw
The absolute worst customer service I have ever experienced. We left and went to Auto Zone directly across the street. Auto Zone is a much nicer cleaner store. The girl behind the register had absolutely no intention of getting up to help us to find what we needed or getting anyone to help us. The best is we were the only people in the store!
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March 2022 by Veteran Veteran
This is the advance Auto parts store located in the Food Lion shopping center in downtown waxhaw North Carolina.Staff here is generally friendly and helpful store is clean and neat easy to find items and the guys are willing to help you look things up and get you what you need.
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January 2022 by johnnie soesbee
Always has what I want and reasonable price
