Goodyear Auto Service, located at 8105 Kensington Drive in Waxhaw, NC, is known for its full-service tire and automotive repair. Customers appreciate the dedication and hard work of the staff, including the store manager, who is recognized for honesty and customer care. Many clients bring multiple vehicles for service, highlighting the team's ability to handle everything from tire repairs to engine work efficiently. The shop is particularly praised for its quick turnaround on repairs, often accommodating last-minute requests. One customer noted the convenience of being able to get a flat tire fixed early in the morning, with prompt service that had them back on the road in no time. However, there have been some concerns about communication regarding charges for services, with one customer expressing dissatisfaction over unexpected costs for brake fluid and alignment. Despite this, most reviews reflect a high level of customer service, with staff being described as friendly and professional. The shop also offers competitive pricing on tires and services, often completing jobs in a timely manner when other places have lengthy wait times. Overall, Goodyear Auto Service is well-regarded for its commitment to quality service and customer satisfaction.
Jocelyn was fantastic to work with. She was patient, explained everything perfectly and most of all I trusted her. Thanks
August 2026
Hit a pothole and my tire went flat so I thought i had to buy a new tire. The Guys at Goodyear told me that I had road hazard on my tires and they will take care of me. I was in and out with in 30 minutes Thank you Joey Alicea
July 2026
I have been going to this one store for the past 5 years. This last appointment like all previous appointments met my expectations. I like the professionalism, knowledge as well as trustworthy as to the cost and when my cars will be ready. Even though we have now moved further away I will still to this store.