Truist in general is terrible but this branch in particular is understaffed and those that are there definitely do not have me feeling comfortable with my money. This last visit helped me resolve to finally switch banks after 14 years of banking with Suntrust.
November 2023
I opened a new account and they are holding my funds for 7 days. I can't pay bills until they allow me. Bad business not to inform people before they put their money in.
April 2023
The hiring standards have gone way down hill. Used to be smiles and friendly, helpful people. Now it's frowns and looking for ways to avoid transactions.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.