Great Smoky Self Storage is a highly recommended storage facility known for its exceptional cleanliness, great communication, and helpful staff. Customers praise the ease of setting up monthly payments and receiving email reminders. The facility's climate-controlled units have impressed even movers, and the staff is described as extremely friendly, polite, and knowledgeable. Clients appreciate the staff's willingness to assist, even with remote access to their storage units. Overall, Great Smoky Self Storage is a reliable and customer-oriented business that caters to the storage needs of its satisfied customers.