First Citizens Bank, a top 20 U.S. financial institution with over $200 billion in assets, is known for its strength, stability, and long-term thinking. Headquartered in Raleigh, N.C., the bank offers a wide range of banking services, including a nationwide network of branches and commercial banking expertise. Customers at the Weaverville branch of First Citizens Bank have consistently praised the exceptional service and personalized attention they receive. The branch manager, Shelby, is described as exceptionally professional, caring, and dedicated to her clients' financial well-being. She takes the time to thoroughly understand their needs and helps them build tailored plans to achieve their goals. The bank's team, including Dustin, is also commended for their swift and efficient resolutions to any customer needs, further enhancing the banking experience. Moreover, the branch's commitment to the local community, as demonstrated during challenging times, has been a source of inspiration for customers. Overall, First Citizens Bank's Weaverville branch is highly recommended for its personalized service, professional staff, and strong community involvement, making it a trusted financial partner for individuals and businesses alike.
Shelby the branch manager went above and beyond for me. She was extremely professional and answered all my questions. I would definitely recommend this location.
February 2022
This was my first experience here and was welcomed with warmness and professionalism all the way around. Kristy helped me with my needs in an efficient and friendly manner. I couldn’t be more pleased with a bank or the service I received here.
November 2020
Smiling while walking out of a bank (at least when you're broke) is not a normal occurrence, but thanks to the lovely staff at this location it seems a requirement.
