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March 2024 by Bonnie Gilbert
My urgent care visit was fine. However, on the same day I received a bill for the services, I also received a separate final notice letter stating that my account was past due and they were turning my account over to collections. What? I never received a bill. When I called to inquire about the simultaneous bill and collections notice I was told that my zip code had been entered incorrectly into their system. Clerical error. I understand that no one is perfect and mistakes happen. Here's a suggestion, if mail is returned because the address was entered incorrectly, how about picking up the phone and calling the patient to explain the situation? Instead this business threatens to ruin my credit because of clerical error. Poor office policies and procedures.
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March 2024 by yuri mitzkewich
This place got me in pretty quick and new patient processing was fast too. Ankle needed get x-rayed during my visit even, and from in the door to out was less than 1hr. Great urgent care place for when you need it!
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March 2024 by Selina Butler
Slow. Nurses/doctors always good off. Hit or miss if you get a good doctor/nurse
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March 2024 by M Dunford
The staff was very kind and competent
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March 2024 by candace anuzis
Appt made for granddaughter to r/o ear infection, and her mother with a respiratory infection seen quickly..waited for respiratory cultures, but that's standard..ma/nurse that saw us in was excellent..he obviously has experience with kids..had my 15 month old granddaughter actually smiling.. did all procedures on mom 1st so she could see..gave stickers to play with while we waited..would def use again
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March 2024 by Stacie Isham
Very pleased with the service! Thankful for their help.
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February 2024 by Abigail Nash
The PA was super friendly as well as the gentleman that took my vitals!Although I didn’t get a diagnosis, she was sure to give me knowledge and other recommendations for treatment.I felt as though I had been heard! And that is such an important factor when not feeling so well.
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February 2024 by Betty A
It was empty. All kind people and good care. Waited longer than expected in the room considering it was empty but there could have been one person in another room? All but 1 door was open. And PA doesn't rush you. Had appt but took me early. Its a good quick place for minor issues. Don't go with chest pain, obvious fracture, etc. You will wait then get sent to Mission to wait for 8-10-15 hours!
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February 2024 by Pat Smith
The p.a. that did the procedure was excellent. The procedure went well,
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February 2024 by Dag Nabbit
Went in with a rather deep cut on my hand. Other than the normal, often repetitive paperwork I was seen expeditiously and very professionally.
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February 2024 by Margaret Davis
Dr. McFarland is the best and most caring physician I have ever seen in an ER. I went to Urgent Care yesterday in Weaverville and the PA I saw recommended go on to ER now so my nephew drove me to your hospital in Erwin, TN. Dr. McFarland's bedside manner is marvelous, ditto for the male nurse(did not get his name) and your young nurse intern. These 3 are a fabulous team and made me feel safe and secure that they cared about me as an individual and not just another diagnosis walking in to the ER. I will highly recommend your hospital to all of my friends and people I know in the Asheville/Weaverville area as people over here refuse to go to any hospital in this area for anything.Margaret Davis
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February 2024 by Daisy O'Conner
Always a super friendly, efficient, and helpful medical care environment. It's become my go-to for emergent health needs.
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February 2024 by Lissa Boone
My husband was seen right away. He was diagnosed with Covid and given proper medsThanks go out to a wonderful PA & staff
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February 2024 by Leslie Welsh
Why in the hell do you need a appointment
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February 2024 by Sarah Bentley
The care is always great.. however, only 1 provider (she is great) doing procedures and putting everything 2 hours behind is not good. Single mom with flu and childcare for my son with flu very hard. And no fun to sit in a waiting room with sick people for that long. ?
