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November 2023 by Janet Burns
Now I know why Parks Collision Repair is so highly recommended. What a joy it is to work with a company that treats customers with respect and professionalism. Don't give in to your auto insurance claims agents who often try to manipulate/force you to use their "preferred" list of repair shops. NC law allows you to use any garage you choose. I'm so glad I chose Parks! This is a trustworthy company that works hard to provide excellent, friendly service. They deserve our community support.Thank you, Parks! I so appreciate how you do business.
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October 2023 by Ralph Lambert
Unfortunately for me, I've had to use Parks a few times over the years, the most recent being last week. They have always provided excellent service and this time was no different. They took the car immediately when it was towed in from the scene of an accident and finished it quickly as good as new. I couldn't be happier with them. I strongly recommend Parks for anyone with body problems on their vehicle.Services: Painting
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October 2023 by Alex Suto
Parks Collision did an outstanding job in fixing the spoiler on my 2020 Land Rover. Their customer service and quality of work are second to none.Service: Body & Trim
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September 2023 by Karen Laster
We called to get on the books back in April to get our car repaired. The first date they had available was today, 9/11. We knew they were the best so we decided to wait it out. Last week, 5 days before we were supposed to take it in, we get an email saying they no longer work w our insurance company and that we would have to pay an additional $1300 because of a decision that their owner made about our insurance provider (2 months ago). I'm sure they do a great job, just wish they would've told us about this when they first knew
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August 2023 by Adriana de Kanter
I can't say enough good things about this automotive repair company! Friendly, helpful, fast! I had called four collision repair services prior to calling Parks. Like all major industries, I guess it's difficult to find skilled staff and I was turned away all four times. Parks was a bit reticent to put me in their very full queue for repairs but understood my situation and fully embraced my need for collision repairs. They fit me in. I was overjoyed, especially after the trauma of my car crash. Among their many positive attributes, they were expert at dealing with insurance companies and knew the ins and outs of the process. They arranged for the tow of my car quickly which I totally appreciated as it was an eyesore in my neighborhood. Courtney Parks, in the front office, was my contact and she could not have been more helpful, courteous, friendly and knowledgeable. My car came out of the shop in less than a month--a minor miracle in my book--and I am so appreciative of the expert repairs. My car is back to its original shape--both for driving and for its fine silver Subaru looks. Thank you, Parks! You are my go to garage and I have recommended you to all my neighbors.
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August 2023 by bunny porter-shirley
HONEST! Superior workmanship on my Toyota Highlander! I have used Parks several time to touch up dings and once for some major work. I do not know how to add photos ... but trust they are the best.Services: Painting
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July 2023 by Rebecca Nelms Keil
By far the best option for repairs. Helpful, honest and great problem solvers. Even better they not interested in “upselling”!
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June 2023 by Matthew Stacey
Excellent customer service and professionalism! We have used Parks Collision many times in the past and they have always exceeded our expectations. This last trip just required them buffing out some scratches that literally took minutes and now looks brand new! We would highly recommend Parks Collision!Service: Body & Trim
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April 2023 by Roxanne Horton
Went in to cover up a scratch on a car. He said head to the dealership, buy the one we need off the VIN of the car, bring it back, and he'll do it for free. Great customer service. Could have charged me a lot, but was very friendly and understanding. Would definitely recommend!
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November 2022 by Amanda Hagler
They did a great job on my boyfriend's car. He just bought it and I backed up in my driveway. I was used to nothing behind me and stupidly backed into his new car. The wait was a couple of months but that was the same wait time as anywhere else. They fixed it in two days when I did bring it in. Looks brand new.
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November 2022 by Dana Simmons
I have taken another car here years ago and was pleased. So I took my Lexus in for estimate. Very reasonable. I just received my beautiful car back. It is a 2015 and looks brand new. I am extremely pleased with the quality of their service and the kindness of all I came in contact with.Service: Body & Trim
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August 2022 by Vic Park
Amazing customer service! We were out of towners, lost our mirror to an oncoming truck, and needed to get one so we could get home safely. They made time in their busy schedule to take care of us, there were a few snags getting the part so quickly and Parks went above and beyond to make sure we were good to go. We were so impressed! I would absolutely recommend them to anyone I know. What a blessing they were.Service: Body & Trim
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July 2022 by Jose Argueta
Dave and his team at Parks Collision did an AMAZING job. My car rubs better now than when I drove it off the lot! Communication was excellent and they will go above and beyond to ensure client satisfaction!Services: Oil change
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July 2022 by M Knox
Love this place! I was referred by USAA after an auto accident and couldn’t have been happier with the service, professionalism, and turn-around time.I recently contacted David again for advice regarding some issues with my Wrangler - he took time out of his day to take it for a spin, give his honest opinion, and referred me elsewhere to get the help I needed.Couldn’t be more grateful for this local business!Service: Body & Trim
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June 2022 by Stephen Forbus
David and his team at Parks Collision Repair were extremely professional, courteous and knowledgeable about taking care of my van after it was hit by a deer. Working with them was a breeze. I have no doubt that should I need help with auto body repair again, I can take my van to Parks Collision for the best service and repair anywhere in Western NC.Service: Body & Trim
