State Employees’ Credit Union is highly appreciated for its helpful and professional staff. Customers praise the friendly service received both inside the branch and through drive-thrus. Mike and Tanya are especially noted for their helpfulness and professionalism. The branch itself is described as immaculately designed, creating a welcoming environment. Staff members like Laurie stand out for their kindness, helpfulness, and ability to make customers feel happy and valued. The bank manager is recognized as one of the nicest and most accommodating people, willing to go out of her way to assist. Overall, customers feel comfortable sharing and trusting the staff, appreciating the consistent support and care provided. While the Member Services Support Center experiences high call volumes, customers are encouraged to use ATMs, Mobile App, and other services first. The staff’s dedication and friendly attitude make SECU a trusted and valued financial partner.
Always so very helpful inside or drive through. Mike is awesome with financial services. Tanya is always very professional and helpful. The best SECU!!