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January 2024 by Seth Eisman
There is no customer parking and so I had to park my vehicle somewhere else. As far as I could tell, there was no advance warning of this when I reserved this vehicle at this location. I only found out when I arrived and I was told that most people have someone drop them off. Had I know this in advance I would have chosen a different location. as I did not have anyone else available to drop me off. Employee was nice enough to give me a ride once I parked my vehicle but after I returned the truck I had to walk back to my car on a very busy road with no sidewalk.
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December 2023 by Lisa Thomas
This was my second time renting from this location and this job involved hiring help. Everything went to plan. The guys who did the loading / unloading were very careful and very efficient.
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October 2023 by Matthew Schwartz
Everything went well. The supervisor, Krystian, was professional and the two movers were careful and quick. We moved only three miles to a new house but for the 26 foot truck we rented and the two movers, the total cost was only $400. We gave each mover a nice tip. This is the way to go. It would’ve cost us much more to have a moving company do it with their truck. All we had to do was drive the truck.
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August 2023 by Steve Grover
Got there at 5 minutes to 5pm nobody was there. 10 minutes later a guy came out from a house next door. Took my papers out of the box. I said "is this where to leave the 5×8 trailer" I just turn in. He said, "yah and left". Not very professional.
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April 2023 by R
Contacted business the day before regarding a rental drop off & was assured that they would be there.On arrival no one was at the location, & was unable to contact anyone by phone. After waiting for about 30 minutes called u-haul & they were unable to contact anyone as well. Ended up driving an additional 30 miles to return the equipment.
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February 2023 by Daniel Brooks
Other reviews here are true we called one day and asked if he had a truck available and he said yes. Went there the afternoon well before it was time for them to close and that 1 was there and no 1 would answer the phone either. We ended up going to the 1 and would then which does not have great reviews but we had a good experience and no problems
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February 2022 by Ian Wuscher
Unreliable, waste of time. Don’t answer their phone, don’t return messages, aren’t open during their advertised hours.
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October 2021 by Curtis Jenkins
Says they are open till 5 pm. Went by and called no response. I wouldn't recommend them.
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October 2020 by Lauren Tein
The office is the little red shed hidden behind/wedged between all the trucks. There's not really a parking lot, my friend and I pulled in to pick up a truck and was instructed to move our car within 5 feet of the front door so someone could drop off a truck. Pulling the truck we rented out of the lot was difficult and sketchy, and I have driven much bigger Uhauls before. I'm terrified they're going to want me to back into the spot I pulled out of when we go to drop the truck off later. I understand it's a franchise but there needs to be some better space management.
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July 2020 by Omar Smith
Been there over and over and the place is never open even tho the big sign on the front of store says it is , if you call the number you get a fax machine and if you call the number on the sign no one will answer , if you go to the house beside the place no one will answer the door . I honestly believe this is a cover up operation for and meth and or drug business . And I even left a message on the answering machine of the number on the sign in the yard telling them I thought it was a cover for some type of drug operation . Freakin joke . Will never go back there again and am thinking about contacting the news and local authorities to have them checked out .
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December 2019 by Robert Webster
Does not answer phone or return urgent messages. Lists hours and days open but is not available. The office and lot were abandoned. The lot is small and littered with equipment on a busy road so couldnt accomidate my 26' truck and car carrier even if they did elect to attend to their business. This business should not be a uhaul because it discredits their good name. Worst moving experience ever!
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December 2019 by Lisa Davis-Arrington
NOT OPEN ON SUNDAY!!!!
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April 2019 by connie norton
Not the friendliest people but had a truck and got the job done
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June 2018 by Rebecca Matthews
Horrible experience. Moved from out of state, and had a trailer to return. This location claims to be open....they weren't. No body answers the phone; zero customer service. Another person was in the parking lot trying to rent something as well....lost business! A neighbor living next door walked over & had the cell phone number of the sales person, who instructed me to just leave the trailer there. Being a female, trying to first back the trailer up was super stressful & unsuccessful. I literally resorted to lifting the trailer from the hitch & disconnecting it by myself, covered in grease! I left it right in front of the front door! So if it's stolen, not my problem! I filed a complaint with corporate. Save yourself a huge headache & avoid this location....UNRELIABLE!!!!
