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“Today on Tuesday March 16th at 2:45 pm (forgot to check the gentlemen’s name) but he’s always in here when I come to get my liquid and coil every two weeks he’s very friendly and seems very intelligent about the product and never acts like it’s an inconvenience to open a whole pack of coils just to sell one or two. He makes u feel at home and is no stranger. With the pandemic and all of this craziness he’s one of few people that remains positive and welcoming. So this isn’t just a review for one visit this a review for a dozen of visits I’ve been coming to this store ever since July of 2020 so that’s a long time. Hopefully this review can benefit this kind soul we need more like him in the public (: management please review this!!!”
“I have ordered 3 times and i always receive it SO fast!!! They are so nice and caring about their customers and are so appreciative of everyone who orders and truly take pride in everything they do. I could not recommend them more!! 1000/10!!!! My BF struggles with anxiety so bad & it has helped tremendously, he is so thankful!! ?”
“My favorite place and the customer service and friendly staff and management is hands down my favorite! I highly suggest Neo Tobacco and Vape. After hurricane Helene that destroyed everything surrounding this store, they were the first to open their doors to our community! It's like your favorite bar where everyone knows your name! Everyone is helpful and friendly. You can sign up for points that result in actual dollars off future purchases! It's just such a great experience every time I visit! I rarely leave reviews, but Neo Tobacco and Vape is #1 in Asheville and deserve all the praise I can give! Highly recommend Neo Tobacco and Vape in East Asheville!”
“I recently tried the Strawberry Milk that Mark, the manager, gave me to try and it has turned out to be a great all day vape! Not too sweet and not custardy at all. It's just right. Thank you Mark and thanks for special ordering my vape coil. This is what great customer service looks like.”
“Great staff, always pleasant and helpful. Reasonable prices, great variety. Convenient location-in and out quickly! Our favorite local convenience store/gas station!!”
“The best ever! Dylan was so kind and patient and thorough at going through my new vape with me! We love Smoke Rings! Thank you so much for all your help Dylan!❤️. Dianna Murray”
“After using another shop where I had purchased a mod and the coil needed changing. The clerk there installed a new one, which immediately read no atomizer. They told me I was s o o l. Took it to OG, and the salesman looked at it and changed the coil. No problemI have a new shop.”
“I have been coming to this shop since not long after it opened and I have to say that every time I've gone the employees are super friendly and helpful. They answer any questions I've had and if they didn't know they were honest and told me the truth. I recommend this shop to anyone needing a smoke shop.”
“I've been a smoker for a decade now and recently I've been trying to quit...yesterday i almost gave into my craving & got a pack... instead I took myself down to OG Vapes & the friendly staff hooked me up with an amazing set up. The Suorin Air Pro is so easy & smooth... paired with watermelon ice liquid. (Taste so yummy) Thanks for helping me not go back to the stinky cigarettes! The store was so clean & well stocked. Another happy customer, thanks OG Vapes! ⭐️⭐️⭐️⭐️⭐️”
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“As soon as I mentioned that I'm new to vaping, Gray provided me with a patient and informative experience. Gray slowly explained details, is knowledgeable, and all in a simple way I could understand.This is my new favorite place❤️❤️❤️”