Verizon is a telecommunications company that offers cell phones, wireless plans, accessories, and more. Customers appreciate the helpful and friendly service at this location. Staff members like Joe, Joshua, and JT are praised for going above and beyond, being patient, thorough, and professional. Many customers mention receiving excellent assistance with upgrading phones, setting up parental controls, and saving money. The team is described as friendly, knowledgeable, and dedicated to helping customers, making Verizon a highly recommended place for wireless needs. Overall, the store provides great customer service and a positive experience.
My husband and I changed from another carrier and went to the big Verizon store in Asheville NC. We were set up with new phones and the representative did not get us setup right . So we went Russell Cellular in Weaverville and the service we received was fantastic.Miss Donna helped my husband on Saturday and we went back... read full comment
March 2026
Had a wonderful experience with JT at Russel Cellular a Verizon store . He met all my needs and help me and reduce my bill
March 2026
Excellent service and took time to answer all my questions. Very knowledgeable and I highly recommend them!!!!!!
