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“I just started banking with First Citizens Bank in West Jefferson. Kathy Finley was awesome and was a big factor why I chose this bank when I spoke with her on the phone. She was very professional and very real. Alex was great getting me started with my new account. Couldn't ask for a better experience.
Thank you
Terri Smiley”
“Required some help setting up my online banking and Bethany Tuttle was extremely helpful and patient with the account and myself. This is how hometown banks provide superior customer service in comparison to the large banks. Thanks Bethany.”
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“Angelia and her team were so diligent in helping my husband and I with obtaining a mortgage. Their communication was unremarkable. We’re so thankful for their assistance! Highly recommend!”