O'Reilly Auto Parts in Whiteville, North Carolina, store #2471, offers a wide range of automotive parts, tools, and accessories, along with helpful free store services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers can also take advantage of the free Loaner Tool program, with a refundable deposit required. The store provides specialized services like brake rotor and drum resurfacing and helps customers find the right parts for projects, whether it's a timing belt, headlight bulbs, or fuel system cleaner. Staff members are known for their helpfulness and knowledge, often going out of their way to assist customers. Many reviews highlight the friendly and helpful staff, with some praising the staff for helping them find items quickly and providing great service. Even when issues arise, such as receiving the wrong part, staff members like Scott work to make things right. The store’s prices are competitive, and if an item isn't in stock, they will order it from another store. Overall, the store is highly regarded for its customer service, helpful staff, and quality parts, making it a reliable choice for vehicle needs.
Great customer service friendly and helpful thank u guys
August 2025
Last weekend on a trip out of town, we ended up at this O'Reilly's store in a panic. Bobbi was SO helpful!!! She saved us from our major wiper blade upset in the middle of a monsoon! Recommend her a million times over!!
July 2025
Always great!!! They really help and are patient with someone who doesn't know a thing about parts!!!
