Vann Underwood Chrysler Jeep Dodge RAM is a family-owned and operated dealership located in downtown Whiteville, serving the community since 1976. The dealership offers a range of new and pre-owned vehicles, along with certified pre-owned options, parts, and service. Customers appreciate the guaranteed credit approval and various finance and insurance products tailored to their needs. The dealership has received several accolades, including the Customer First Award for Excellence from Chrysler and the 2019 People’s Choice Award for the best new and used car/truck dealership. Reviewers consistently highlight the friendly and professional staff, particularly praising salespeople like Ruby for her patience and thorough explanations, making the car buying experience smooth and enjoyable. Customers also commend the dealership for its honest and fair service, with many noting the genuine care the team shows in finding the best deals. The service department has also received high marks for its professionalism and efficiency, with customers expressing satisfaction with timely appointments and quick service. Overall, Vann Underwood Chrysler Jeep Dodge RAM is recognized for its commitment to excellent customer service and a pleasant car buying experience, making it a trusted choice for vehicle needs.
This is my 2nd vehicle I have purchased through Vann Underwood. Brett went above and beyond to make sure I was getting a quality vehicle! Everyone I came in contact with at the dealership was so kind. Very satisfied with the entire transaction!
September 2024
Mrs.Ruby was absolutely great! She was very patient and took her time to explain things. She was very friendly and made the whole process easy!
September 2024
We had been looking for a vehicle for a bit and was looking at underwood to begin with to no solution. However we ended up back there because my wife needed a vehicle pronto. Brett helped us all along the way and we decided on a jeep within a few hours of going back. Great service.