Verizon, a telecommunications company, has received positive reviews from its customers. Customers have highlighted the excellent service and assistance provided by the company's representatives, such as Logan, Rasheen, Tia M., Kyle, Michael, Chris, and Steven. These employees have been described as knowledgeable, helpful, and professional in addressing customers' needs, whether it's assisting with phone trade-ins, purchases, upgrades, or screen replacements. Customers have expressed their satisfaction with the overall experience and have recommended the Verizon Russell Cellular and Verizon stores, particularly the Whitsett and Battleground Ave locations, for their superior customer service.
Excellent experience! Would recommend this store, very helpful & received great information. Thank you!
January 2026
Very knowledgeable and courteous. Gave me a good deal!
December 2025
Jose was invaluable in helping me upgrade my phone to a 17 Pro Max! It’s not the color of choice (orange) but I really needed to upgrade. Hopefully, my bill will remain low as I was told and there are no issues. I have to go back on Friday and will update if needed.
