Building Materials in Wilmington, NC

“Five Star! I would highly recommend Guaranteed Supply. They had a product I wanted at a good price. I phoned in my order to the Wilmington store late Thursday afternoon and John advised it would likely ship that same day. Likely does not mean definitely, so I planned around the shipment going out Friday. John called Friday morning to advise it had not shipped Thursday, but would go out that day, Friday. I was pleasantly surprised that he called. Friday afternoon John again phoned to advise their system went down earlier and they just received word it would not be back up that day. I’ve been there, and I understood their day had become a nightmare. I thanked John for the call and adjusted my plans. There was actually another delay, completely out of their control. However, phoning my order to John was the only call I placed. John called me each day with an update. And we arranged for me to pick up the shipment at an alternate site, local to me.Things simply do not always go as planned. It’s disappointing but inevitable. I have dealt with the entire spectrum of customer service, from awful to excellent. This attention to detail, to concern over the customer’s order, and follow through with the customer is exceptional!! John is knowledgeable, professional and a pleasure to do business with. He and Guaranteed Supply have earned a very loyal customer. Thanks to Richard as well.”

“Needed to find a couple pcs of siding to match something ready installed. They had style and color and was able to only buy 4 pcs and not whole box. Great service and highly recommend, especially for exterior material.”

“Builders First Source in Wilmington NC, makes my husband and I, feel as though our small business is important to them. Matt Willard and Matt Capozza, are always accessible for anything that we need. Builders First Source offers a vast array of Windows and Doors that are relevant for our area.Our products arrive within the timeframe quoted to us and are the fairest prices around. I am so grateful that we have such a caring and efficient building supplier available in our area. Thank you for treating our company as though we are important to you!~ Seth & Noelle BladeBlade Window & Door, Co”

“Purchased roofing for our renovation- staff were knowledgeable, helpful and very kind. They were also very patient, which I greatly appreciated! Thank you for all your assistance”

“Ruben and Joe came by to help me fix a VERY tall window 20 feet off the ground. They needed a very tall ladder and nerves of steel. Both acted as if it was no big deal at all!! They were lovely and professional. Just a joy to work with and BEST of all the window is now PERFECT. Looks amazing. So happy that I contacted them. Highly recommended!! Blessings you guys and thanks again.My very Best,Lt. Wendy McBride”

“Had to run in Home Depot today to grab some storage containers. I saw on the app they were on sale and we needed a few to put things in. This store is huge lol it's been a while since I've been in a Home Depot and actually walked around. Everything has its place that's for sure and the app lets you know what isle you can find what you are looking for. A new feature for the military discount of some don't know already. You'll need to go online and upload proof this meaning your military ID ( mark out important things) they just need to see service date etc . For me I didn't, because I'm getting so I don't trust uploading things like that just to get a discount. Home Depot you just need to have employees ask to see it that's all. But, of course evokes self checkout these days. So, with that being said I'd have given 5 stars as I do like Home Depot, however due to the inconvenience this can cause elderly people to figure this out.”