Comfort Inn University in Wilmington, NC, is a highly praised hotel known for its cleanliness, comfort, and friendly service. Guests often mention how the hotel feels very clean and well-maintained from the moment they arrive. Rooms are spacious, comfortable, and well-equipped, with plenty of pillows and a pleasant aroma. Housekeeping staff consistently ensures fresh bedding, clean linens, and empties trash daily, contributing to a very tidy environment. The hotel is conveniently located in a great area with many amenities nearby, making it a popular choice for both short and long stays. Guests appreciate the reasonable prices, feeling they get good value for their money. The staff, especially front desk attendants, are frequently described as friendly, attentive, and kind. Specific mention is made of a front desk staff member named Sandi, whose outstanding personality and customer service skills make a positive impression. She is known for going the extra mile, accommodating guests’ needs, and creating a welcoming atmosphere. Guests also highlight the breakfast served at the hotel as delicious and varied, enjoyable for children and adults alike. The hotel’s seasonal decorations and pleasant aromas add to the welcoming atmosphere. While most reviews praise the staff and overall experience, some note that the second elevator has been out of order for a while, suggesting room for improvement in maintenance. Overall, Comfort Inn University is recommended for its cleanliness, friendly staff, good location, and reasonable prices, making it a top choice for travelers in Wilmington.
Room was clean. Staff really friendly. I had a suite. The price was great. I would stay here again.
January 2026
Excellent service and room, fresh bedding with aroma, college party right next to it until midnight on Fridays
December 2025
Nice hotel in a phenomenal location. Many amenities nearby. Service and front desk were wonderful. Room was clean. I stayed two nights. Housekeeping made my bed and emptied the trash. Nice stay!
