Express is an international fashion chain offering a wide range of women’s and men’s clothing suitable for work, leisure, and various occasions. Customers can find women’s jeans, leggings, dresses, sweaters, and shirts, alongside men’s jeans, suits, graphic tees, and polos, along with shoes, jewelry, and other accessories. The store is located at 3500 Oleander Dr in Wilmington, NC, and also provides online shopping. The reviews highlight exceptional customer service at this location. Many customers report positive experiences with the staff, noting their helpfulness and professionalism. One customer praised a manager and sales associates for resolving a problem with an online order, describing their service as excellent. Another couple appreciated the staff's assistance, which helped them save significantly on their purchase. Alyssa, a standout employee, received particular recognition for her outstanding service. She went above and beyond to help customers find items, manage issues with online orders, and even offered discounts for inconveniences. Her dedication and knowledge left a lasting impression, encouraging some customers to return to Express for future shopping needs. Overall, this Express location is recognized for its friendly and efficient staff, making it a favorable shopping destination for stylish and trendy clothing.
Not a customer but I do work in the mall and one night when I was closing a clothing rack fell over and was way too heavy for me to pick me up. One of the workers at express came over to help and had they not I probably would’ve just accepted my fate and cried on the floor. So thank you!!
August 2023
Great customer service at this location. We will definitely be back!
February 2023
Had issue with an online order and customer service at this location was excellent. Most businesses don't take time to resolve issues and I dealt with 2 different managers and both were excellent
