Ferguson Bath, Kitchen & Lighting Gallery is a renowned home improvement destination that offers a wide range of high-quality products and exceptional customer service. The business is known for its expansive showroom, featuring an impressive collection of upscale appliances, fixtures, and lighting options. Customers praise the patience and expertise of the sales staff, who work diligently to understand their needs and provide personalized recommendations. The team is described as non-pushy, yet willing to expand clients' perspectives and suggest suitable alternatives. The showroom is praised for its comprehensive selection, catering to both upscale and high-end tastes. While the pricing at Ferguson is noted as being on the pricier side, many customers have had positive experiences, particularly with the outdoor lighting products. However, some have reported issues with the custom service, citing difficulty in getting callbacks and a perceived focus on larger orders from major builders. Overall, Ferguson Bath, Kitchen & Lighting Gallery is a popular choice for homeowners and professionals seeking a one-stop-shop for their home improvement needs, with a strong emphasis on quality, selection, and personalized attention.
The salesperson went above and beyond to help us find a solution to our problem
January 2023
Very patient sales staff willing to work with you to find the best match. Did not feel pushy at all but did try to expand your perspective to consider good alternatives. Pretty complete showroom for upscale or high-end appliances and fixtures.
July 2022
More high end stuff in the show room. They can order items... Staff was friendly. Parking is a little tight.
