First National Bank provides great customer service where everyone at the branch is great. Customers feel treated like family and leave satisfied, with any issues getting resolved. Staff members are awesome, very knowledgeable, thorough, and outgoing, making people feel super comfortable. They answer every question and are a breath of fresh air. Employees go way above and beyond, spending time to help even right before closing. Customers report the best experience and recommend this location to anyone looking to bank, stating they never had a problem.
I was having some issues with my card. And the customer service here is outstanding. I just want to personally thank emily Powell for being so polite and patient And getting me back on track. Thank you again for your kindness and honesty.
September 2023
I just opened up an account with you guys today , Emily Powell took care of me , & she was awesome! She answered every question I had , & was very knowledgeable & thorough! Very outgoing & made me feel super comfortable!! Such a breath of fresh air! ?
May 2023
Great bank for the most part. I have been dealing with them for years and only a couple of problems
