Francesca's is a charming boutique known for its friendly customer service and unique, reasonably priced clothes. Customers appreciate the sales and rewards program that makes shopping even better. The store offers a good selection of cute dresses and accessories, making it a popular choice for special occasions and gifts. Staff members, like Cameryn, Ashlyn, Erica, and Megan, are often praised for being helpful and attentive, creating a positive shopping experience. However, some reviews mention unprofessional behavior from a sales associate, which was disappointing. Overall, Francesca's is valued for its lovely atmosphere, affordable prices, and helpful staff, making it a great place to find stylish outfits and gifts.
I love Francesca’s! With their boutique feel, friendly customer service, and affordable prices (made even better by their sales and FranRewards program!), I always enjoy visiting the Wilmington location.
June 2024
Walked in looking for a cute dress and the brunette sales associate with glasses was sitting down on her phone the entire time I was in the store. She did not say a word to me or the other customers in the store. It was very unprofessional and disrespectful. Other than that, great little boutique with cute clothes!
February 2024
These ?earrings were a great find at Francesca's and customer service was professional & very helpful.
