H&R Block offers expert tax services to meet diverse tax needs and maximize refunds. Clients can choose to visit local offices or use the Digital Drop-Off service for convenience. The company prioritizes customer well-being by maintaining clean and safe environments through regular disinfection and social distancing practices. Feedback from clients highlights the professionalism and efficiency of tax professionals, with positive experiences noted at various locations. However, there are suggestions for improving privacy during discussions, as some customers feel uncomfortable sharing sensitive information without better soundproofing and partitions. Overall, H&R Block is committed to providing quality service and ensuring customer satisfaction.
I worked with Renee Smith at the Myrtle Grove office of H&R Block and she did a fantastic job of preparing taxes for us and our small business. Really going above and beyond! Thanks!
April 2024
Our tax preparation is always handled in a timely manner. Roger, at the Monkey Junction, Wilmington, N.C. location, is always professional and we can count on him to be up to date with all things TAX.
April 2024
Great experience BUT H&R needs to bolster PRIVACY so customers feel free to share without whispering. Raise the partitions, provide soundproofing. This is a recurrent problem. Privacy please! Trust me, the quality of your service and client satisfaction will reflect this show of customer respect. Thanks.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
