Lowe’s for all of your home improvement needs. Located in Wilmington, NC, this store offers a wide selection of gardening supplies, appliances, paint colors, and patio furniture. The staff is often praised for their excellent customer service, especially in pro services, making visits enjoyable. Many customers appreciate that the store carries popular brands like Craftsman and offers good prices, with some using their subscription service for HVAC filters and rewards perks for convenience. However, some find the store layout confusing and recommend visiting other locations for easier product finding. Stock levels can vary, often being low after Black Friday or during busy periods. Customers also suggest that the store's exterior could be improved, such as with a pressure wash to enhance its appearance. Staff members in the countertop and kitchen departments are noted for being helpful and thorough, with some customers sharing positive experiences with specific employees who explained processes clearly and provided great assistance. Overall, Lowe’s Wilmington is a go-to store for home needs, with friendly staff and a broad product selection, despite occasional issues with stock and store layout.
Bought under counter lights, had to return 2 out of 3. Questionable merch
March 2025
The customer service here is excellent but I truly hate the store layout. For ease of finding products I would recommend go to Western but the customer service again is excellent here, especially in pro services!!
January 2025
So many staff with mediocre help. Generally have everything I need but post black Friday definitely was low stock in a lot of things.
