PNC Bank receives positive reviews for its excellent customer service. Staff members are described as courteous, professional, and very friendly. Employees handle issues professionally and happily, even past closing time. They go out of their way to provide accurate information and complete transactions. Reviewers highlight excellent help with multiple facets of financial management and explanations. The service leads customers to highly recommend the bank and remain loyal to the location for years.
My wife and I have been PNC customers for 38 years. When we moved to Wilmington we were lucky to find PNC was here already. In all these years, we never had an issue that was not resolved. A pleasure doing business with PNC
March 2025
Shout out to Kevin and Felice who are helpful, exceptional and compassionate employees.
March 2025
Me and my fiance visited this location late on a Tuesday afternoon. We were helped by Becca. We had multiple issues which she handled professionally and happily considering it went past 5 o'clock. She was courteous, professional and very friendly.