Spectrum Store
Internet Service ProvidersHours:
3500 Oleander Dr Unit R10, Wilmington NC 28403 Hours
About Spectrum Store
The Spectrum Store provides services for Internet, mobile, cable TV, and equipment. Customers report that the personnel are very friendly, helpful, knowledgeable, and patient, providing top notch customer service. Staff members work tirelessly to resolve issues, assist with setting up new devices, and ensure problems are sorted out. However, wait times can be very long, often over an hour, and the store is very busy with an endless amount of customers. It is strongly recommended to have an appointment made ahead of time to avoid waiting in line. Some customers suggest adding more staff, more chairs, a drink machine, and a small area for kids to improve the experience during lengthy visits. There is also a customer concern about telemarketers. The store is located on Oleander Drive in Wilmington, NC.
Most Recent Reviews
January 2026
Shatayah made gathering my install kit a breeze and even let me know about specials I will heavily consider taking advantage of
January 2026
Wait wasn't terrible, and the employee had me out in under a minute.
December 2025
Beware of the Spectrum “free cloud recording” offer
You may be offered two years of cloud recording free but if you add a DVR to your service, they will recind the offer and begin charging for cloud recording.
More Comments(123)
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